This Privacy and Cookies Policy sets out how Restoring the Haven uses and protects any information that you give Restoring the Haven when you use this website.
Restoring the Haven is committed to ensuring that your privacy is protected. Should Restoring the Haven ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy and Cookies Policy.
Restoring the Haven may change this policy from time to time by updating this page. You should check this Policy from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.
What Restoring the Haven collects
Restoring the Haven may collect the following information:
• name
• contact information including email address and telephone number
This includes information when making an enquiry, placing an order and visiting Restoring the Haven website.
What Restoring the Haven does with information
Restoring the Haven requires this information to understand your needs and provide you with a better service and in particular for the following reasons:
• internal record keeping
• improving Restoring the Haven products and services
• periodically sending promotional emails about new products, special offers or other information which Restoring the Haven thinks you may find interesting using the email address you have provided
• administration purposes including maintaining databases of customers, contacts and partners; performing obligations under the services you have instructed Restoring the Haven to undertake; fulfilling orders for goods of services
• internal research and analysis including Restoring the Haven capturing data of social media, website and marketing campaigns in order to inform the business and marketing strategy
• market research purposes including Restoring the Haven contacting you by email, phone or mail.
How Restoring the Haven will use information
Restoring the Haven will only ever use your personal data with your consent or where it is necessary to either:
• enter into or perform a contract with you
• comply with a legal duty
• for Restoring the Haven own lawful (business) interests
In any event, Restoring the Haven will only use your information for the purpose(s) it was collected for.
Security
Restoring the Haven is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How Restoring the Haven uses cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Restoring the Haven uses traffic log cookies to identify which pages are being used on the Restoring the Haven website. This helps Restoring the Haven to analyse data about web page traffic and improve the website in order to tailor it to customer needs. Restoring the Haven only use this information for statistical analysis purposes.
Overall, cookies help Restoring the Haven provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives Restoring the Haven access to your computer or any information about you, other than the data you choose to share with Restoring the Haven.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Restoring the Haven website may contain links to other websites of interest. However, once you have used these links to leave the site, you should note that Restoring the Haven does not have any control over that other website. Therefore, Restoring the Haven cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing miranda@restoringthehaven.com.
Restoring the Haven will not sell, distribute or lease your personal information to third parties unless Restoring the Haven have your permission or are required by law to do so.
You may request details of personal information which Restoring the Haven holds about you under the GDPR/DPB. A small fee will be payable. If you would like a copy of the information held on you please write to Restoring the Haven, miranda@restoringthehaven.com.
If you believe that any information Restoring the Haven is holding on you is incorrect or incomplete, please write to or email Restoring the Haven as soon as possible, at the above address. Restoring the Haven will promptly correct any information found to be incorrect.
